One Touch Group

LOSS ASSESSORS

CLAIM EXPERTS

We are no win, no fee loss assessors. We are insurance experts that guarantee to get you every single penny that you are entitled to.

YOUR INDEPENDENT LOSS ASSESSOR. WORKING FOR YOU, NOT YOUR INSURER.

Our Services

Water Damage Claims

We specialise in assessing and restoring properties affected by leaks, flooding, or burst pipes. Our team ensures thorough drying, repair, and claim management to return your home to its original condition.

Fire Damage Claims

From minor smoke damage to major fire restoration, we handle every step of the process — from assessment and cleaning to full repair and insurance liaison — ensuring a smooth recovery.

Subsidence
Claims

Our experts identify and resolve issues caused by ground movement, foundation shifts, or structural cracking. We manage surveys, repairs, and communication with insurers throughout.

THE PROCESS IS SIMPLE

Fill in the form with details about your claim and any difficulties you are having with your claim.

Receive a call back with a proposal and outline of how OTG will manage your claim.

OTG handles and negotiates your claim on your behalf, keeping you in loop throughout.

Get paid out via way of cash settlement or allow for OTG to project manage the remedial works.

We will win.

Every case that we take on, we are 100% certain that we will succeed.

RICS Certified Experience.

Our reports are created on a RICS certified level. Thus, the insurers will have no leg to stand on in a dispute.

We cost £0.

Unlike other loss assessors, we recover your excess fee in our claim. You won't pay a penny out of your own pocket.

We Move Quick.

We have a small but dedicated team that will ensure quick and timely claims. We are relentless

As a landlord with several properties, I’ve dealt with my fair share of leaks and water damage over the years — but working with One Touch Group has been an absolute game-changer. They’ve handled multiple claims for me and recovered significant sums that I honestly wouldn’t have been able to claim back without their expertise.

Their team is efficient, transparent, and genuinely cares about achieving the best outcome for their clients. Communication is always clear, updates are regular, and they take all the stress out of the process. What impressed me most is how proactive they are — they don’t just manage claims; they fight to maximise recovery and make sure everything is handled properly from start to finish.

I can’t recommend One Touch Group highly enough.